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Course/Product Description

Title:

Controlling Violence in Healthcare Video

Description:

Controlling Violence in Healthcare Video
"Controlling Violence in Healthcare" addresses the increasing problem of violence in healthcare by explaining and demonstrating techniques for preventing and containing violence.

Examples Include:

  • An angry accident victim in the ER

  • A confused nursing home resident
Approaches to these situations are
demonstrated within the framework of a facility-wide safety program.
About The Provider: Executive Learning, Inc. is a nationally-recognized healthcare performance improvement, training and consulting firm.

In 1987, ELI began work with its first healthcare client, Hospital Corporation of America. In the years following, ELI has worked almost exclusively in the healthcare arena. Clients have included a range of organizations from large healthcare systems, such as the Bon Secours Health System of Marriotsville, Maryland; St. Jude's Medical Center of Memphis; Children's Hospital of Dallas; the Mercy Health System of Farmington Hills, Michigan; and the Henry Ford Health System, to individual hospitals, long term care facilities, physician group practices, outpatient clinics, managed care organizations and health plans, and freestanding specialty organizations. ELI has also been involved as faculty and content support for the Institute for Healthcare Improvement dating back to its predecessor, the National Demonstration Project on Quality Improvement in Healthcare.

Since 1996, ELI has used its experience in healthcare customer service to develop Customer for Life, a comprehensive set of training and consulting services. These services are aimed at the development of service delivery systems within hospitals, physician practices, and integrated healthcare systems. True to its origins, Customer for Life is grounded in improvement principles and instilling customer focus throughout the organization.

In recent years, ELI has expanded our services to offer training opportunities and materials covering an array of skills needed by managers in organizations.

Price: $315.00
More Info: Contact Us For More Information





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Keywords For This Course:
Violence in Healthcare



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